База знань

A. General Process

1. From your dashboard, click Accounts in the left menu.

2. Select Add Account.

3. Choose the social media platform you’d like to connect.

4. You’ll be redirected to that platform’s secure login.

5. Enter your login credentials and grant the necessary permissions.

6. Once approved, the account will appear in your Accounts list inside Persisca SMM.

You can repeat this process for as many accounts as your plan allows.

B. Facebook

• Supports Pages and Groups (not personal profiles).

• Make sure you’re an Admin of the Page/Group you want to connect.

• After login, select which Pages/Groups to grant access.

• Approve all permissions for posting and analytics.

C. Instagram

• Only Business or Creator accounts are supported.

• Your Instagram must be linked to a Facebook Page (required by Instagram API).

• Steps:

  1. Choose Instagram from the Add Account menu.

  2. Log in through Facebook (since Instagram login is tied to Pages).

  3. Select the Instagram Business profile you want to connect.

  4. Complete connection by confirming access in Persisca SMM.

Without converting to Business/Creator, scheduling won’t work.

D. LinkedIn

• Supports both Profiles and Company Pages.

• Choose LinkedIn → sign in → select which profile/page to connect.

• Useful for professional updates, articles, and company branding.

E. Twitter/X

• Supports single-user accounts.

• Authorize Persisca SMM to post and retrieve analytics.

• Note: some advanced features depend on Twitter API limits.

F. TikTok

• Select TikTok from the Add Account list.

• Log in to TikTok using your credentials.

• Approve publishing permissions.

• Once connected, you can schedule and auto-publish videos directly.

G. Pinterest

• Supports Pinterest Boards.

• Log in to Pinterest and select the boards you want Persisca SMM to access.

H. Google Business Profile

• Connect your Google account.

• Select the Business Profile(s) you want to manage.

• Useful for scheduling posts, offers, and updates directly to Google search and maps.

I. Account Groups

For agencies or users managing multiple brands:

1. After adding accounts, go to Groups.

2. Create a new Group (e.g., “Brand A”, “Client B”).

3. Add selected accounts into that group.

4. Later, when scheduling posts, you can post to a group instead of selecting each account manually.

J. Troubleshooting Account Connections

• Missing account? Ensure you have Admin rights.

• Instagram not showing up? Confirm it’s a Business/Creator profile linked to a Facebook Page.

• Expired token? Sometimes platforms require you to reauthorize. Click “Reconnect” beside the account.

• Posting errors? Check if the platform’s API is restricting posts (rare but possible).